Patient Safety

Patient Safety

This aspect of patient treatment is absolutely important. Many times we have been accused of trying to save costs for the payer when in actual fact we are trying to reduce unwarranted investigations and procedures including surgeries.

Patient had Three Sittings of Coronary Angiography, Angioplasty & Stent Insertion

In one instance a patient was asked to get a coronary angiogram done and was sent home soon after. Then, a week later patient was advised to choose between CABG – coronary artery bypass grafting and angioplasty and stenting. Eventually patient was admitted and one of the blocked arteries was inserted with a stent after angiography and angioplasty. One week later a third angiography, angioplasty and stenting was done for the other 2 arteries. We were unable to get a reason for these staggered procedures as the patient submitted without allowing us to inquire.

Radio Frequency Ablations & intr spinal Injection at a few levels

Similarly, we have some surgeons who do all kinds of radio frequency ablations and other injections into the spine, sometimes up 18 to 20 injections at a sitting. Whilst some are cooperative and provide appropriate treatment some also perform questionable procedures. The patient is then convinced on the need for these procedures.   These are some of the dangers we are concerned about.

Was Gall stone treated as Coronary Artery Disease

One patient had chest and epigastric pain. He was advised angiography and found to have 3 blocks in the coronary vessels. Two of the arteries had angioplasty and stent insertion done citing the other to be a minor block. The next day patient had similar chest & epigastric pain and another angiography was done and stent inserted into the so-called minor block. Patient was discharged. After 2 weeks patient had exactly the same chest and epigastric discomfort and mil pain. When the called, they were advised to have an ultrasound of the Gall bladder. There were gall stones and it was diagnosed as gall stones colic. The doctor explained to the patient that gall stone colic will not mimic chest pain of coronary artery disease. Should gall stone colic be ruled out in such patients?

Could this Below Knee Amputation Have Been delayed?

This middle-aged lady had a diabetic foot with non-healing ulcer and was advised below knee amputation. Another doctor had recommended the patient be treated with hyperbaric oxygen therapy. We sought the opinion of the employer who was willing to pay for the special treatment. Upon informing the patient and the treating doctor, the patient said 1 KM away was far for the hyperbaric chamber treatment while the doctor informed not to interfere in the treatment and the leg was amputated.

Benefits eMAS to the HR or Insurer

Benefits eMAS to the HR or Insurer

  1. Contain uncontrolled & unwarranted medical expenses
  2. Making healthcare delivery accountable
  3. Easy Single platform for access to medical bills and records
  4. Customisable Employee Benefits
  5. Integrated systems for seamless member & information management
  6. Reduced HR Administrative Workload
  7. Single Payment Mechanism for Finance
  8. Data driven analytics to better understand medical trends within the company
Focusing on Patient Safety

Focusing on Patient Safety

e-MAS© Administers Insured Healthcare Benefits with Cost Containment Super Efficiently.

e-MAS was founded in 2009 by a team of senior doctors who are passionate of delivering patient safety, appropriate medical care & billing audit.

Supported with a collective medical experience exceeding 100 years and driven by passion. e-MAS services include private and government linked customers, which include Insurance Companies, Shipping, Hospitality, Manufacturing, Trading and several others.

By Efficiently Avoiding Wasteful Investigations, Procedures, Surgeries & Treatment, Wasteful Expenses Will Be Naturally Reduced.

e-MAS© Ensures Bills Without Errors & Fraudulent Claims.

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Eximius Medical Administration
Solutions Sdn Bhd (e-MAS)
Level 2 MMA Building
124 Jalan Pahang
53000 Kuala Lumpur
Malaysia

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Telephone: +603 4041 3627
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Whatsapp: +6018 788 3627

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